Frequently Asked Questions
Practical Lettering font licensing - employee-count tiers, client use, logo & trademark rights, web/app embedding, AI policy, templates, transfers, and upgrades.
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What’s included in my download?
You’ll receive desktop fonts (OTF/TTF). If a family includes a variable font, a variable TTF file is also included.
How do I install the fonts?
MacOS:
1) Unzip your download.
2) Double-click the .otf (or .ttf) to launch Apple’s FontBook utility. Click “Install.”
3) Restart design apps to see the fonts.
Windows:
1) Unzip your download.
2) Double click the .otf/.ttf and when the font utility opens, click the “Install.” button.
3) Restart your design apps.
Can I re-download my purchase?
Yes! Use the “View your order” link in your original receipt email, then click “Download Now.” If you can’t find the email, contact us at hello@practicallettering.com with your order number.
How can I access Stylistic Alternatives and additional glyphs?
Make sure OpenType features are enabled in your app (Stylistic Alternates, Contextual Alternates, Stylistic Sets).
OpenType-friendly Apps(built-in controls for alternates & stylistic sets)
- Adobe Illustrator, InDesign, Photoshop
- Affinity Designer, Publisher, Photo
- Figma (OpenType section in Type details)
- CorelDRAW
- QuarkXPress
- SignLab
Partial support (some features; UI varies by version/OS)
- Sketch (limited OpenType feature set)
- Microsoft Word/PowerPoint (advanced typography on some platforms)
- Apple Pages/Keynote (limited controls)
Limited/No direct toggles
- Procreate (Text panel lacks OpenType feature switches)
- Canva, Google Docs (no stylistic set/alternate controls)
Can I get a student/nonprofit discount?
Yes! Email us from your school/org domain for an educational or nonprofit discount before purchasing.
Can I give the font to my client?
Short answer: not the font files themselves. Your license covers you (and your team) as the licensee - it doesn’t permit redistributing the font software to another company.
You’re always welcome to deliver final artwork (with text converted to outlines), but if your client needs to open and edit live text, they’ll need their own license sized to their team.
What's your refund policy?
We want you to love your purchase. Reach out and we’ll help you find the quickest path to a fix or refund.
If something’s wrong with the fonts you purchased, you can request a refund within 15 days from purchase.
- Eligibility: Refunds are approved when the font files haven’t been installed, embedded, or used in published/commercial work, and haven’t been shared with third parties.
- Technical issues: If there’s a verifiable problem we can’t fix promptly, we’ll refund your purchase.
- Wrong license or style: We’ll exchange or upgrade by charging/refunding the difference rather than doing a full return.
- Non-refundable: Orders older than 15 days; files that were installed/used/embedded or distributed; custom commissions.
After a full refund: Your font license is revoked. You agree to delete all copies, uninstall the fonts from every device, and remove/replace the font in any work (including logos, packaging, apps and websites) where it was used.
How do I turn my hand-lettering into a font?
We'd love to collaborate with you, contact us at hello@practicallettering.com - we'd love to talk about working together.